Frequently Asked Questions

FAQs Answers

FAQ

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I want mushroom spawn or training or mushroom products.

You can directly place your order online using the website www.bmmushroom.com or for bulk orders whatsapp/Call us on +917363970073.

In How many days my products shall be delivered ?

You shall receive the tracking details of your order on mail and phone. It takes 1-2 days for the orders to be packed & dispatched. Once dispatched you shall receive the tracking details. It takes 7-10 days to deliver the product. In case of any further query you can mail us on bm@bmmushroom.com or call/whatsapp us on +917363970073

Will my product remain safe in transit or shipping ?

We pack the products in such a way that it remains healthy during shipment. The product can easily withstand shipment duration upto 2 weeks,In case of any damage or issue with the product, you can report the same withing 24hr of delivery and we will replace the item.For mushroom spawn, after delivery please remove the spawns from the package and store it in clean and cool area for few days before use. For any doubt or query call us on the helpline no or mail us on bm@bmmushroom.com or call/Whatsapp us on +917363970073

I have paid for the order but unable to access further

Please check your mail box. If in case of any issues or doubt reach out to us on call/Whatsapp us on +917363970073 or mail support@bmmushroom.comNormally It takes 24-48 hours of order processing time, you will get update from our team within that time span.

How to access my Training Course

Please check the mail for login instruction. Download the BM MUSHROOM App in Android Playstore or Apple Store and access the course in the Program Section. You can also access the same using any browser in Mobile/PC/TAB/SMART TV etc.It generally takes 24 hours to activate the course. You will receive mail with all the instruction in that period. Please wait. Incase of any doubt feel free to call/Whatsapp us on +917363970073or mail support@bmmushroom.com